Privacy Policy

Last updated: 27 September 2026

Fowlmouth (“we”, “us”, “our”) respects your privacy and is committed to protecting the personal information of everyone who visits fowlmouth.com.au or buys our gifts and apparel. This policy explains what we collect, how we use it, and the choices you have — in plain English, no legal waffle. We handle your information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

Who We Are

Fowlmouth is based at 2/38 Shipley Drive, Rutherford, NSW, and sells novelty gifts and apparel — hoodies, hats, tees, mugs, and gifts — to customers within Australia.

Information We Collect

When you browse our site, place an order, contact us, or sign up to our newsletter, we may collect:

  • Your name, email address, phone number, and delivery/billing address
  • Order details and purchase history
  • Payment information, processed securely through our payment provider (we don’t store your full card details ourselves)
  • Messages you send us through our contact form or email
  • Basic technical information like your IP address, browser type, and how you use our site (via cookies and analytics)

How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Respond to enquiries and provide customer support
  • Send you updates about your order (shipping confirmations, etc.)
  • Send marketing emails about new drops and offers, but only if you’ve opted in to “Join the Flock” — you can unsubscribe at any time
  • Improve our website, products, and customer experience
  • Meet our legal and accounting obligations

Cookies

Our site uses cookies to keep your cart working properly, remember your preferences, and give us basic analytics on how the site is used. You can disable cookies in your browser settings, though some parts of the site (like checkout) may not work properly without them.

Sharing Your Information

We don’t sell your personal information. We only share it with trusted third parties where necessary to run our business, including:

  • Our payment processor, to securely handle transactions
  • Our shipping and delivery partners, to get your order to you
  • Our website hosting and IT providers
  • Government or regulatory bodies, where we’re legally required to

Data Security

We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access. No online system is 100% secure, but we work to keep your data as safe as possible.

Your Rights

You can ask us to access, correct, or delete the personal information we hold about you at any time. If you’d like to do this, or have any concerns about how we’ve handled your information, get in touch via our Contact page. If you’re not happy with our response, you can also lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Children’s Privacy

Our products contain coarse language and adult humour and are intended for adults. We don’t knowingly collect personal information from children.

Changes to This Policy

We may update this policy from time to time as our business changes. Any updates will be posted on this page.

Contact Us

Questions about this policy or your personal information? Reach out via our Contact page or write to us at 2/38 Shipley Drive, Rutherford, NSW.